1914 Responsible Gaming — Our commitment to safe and mindful play

1914 believes gaming should be entertainment, not a burden. On this page, you'll find guidance on how to play mindfully, when to take a break, and where to turn for support when you need it.

Set Your Own Limits Keep control of your time Stay within your budget Make time for family Take a break, stay refreshed Gaming should be fun, not stressful No underage play Need help? Get in touch Set Your Own Limits Keep control of your time Stay within your budget Make time for family Take a break, stay refreshed Gaming should be fun, not stressful No underage play Need help? Get in touch

Our commitment to responsible gaming

1914 believes online gaming should be an enjoyable form of entertainment. We want every user in Bangladesh to experience it on their own terms — safely and mindfully.

Responsible gaming means always putting your financial and mental well-being first. To support that, 1914 provides a range of safeguards and self-control tools so every player can enjoy the experience within their own limits.

If any user on our site feels that gaming is having a negative impact on their life, we're always here to help them take the right steps forward.

A user in Cumilla enjoying responsible mobile gaming during Pohela Boishakh

Warning signs of risky behavior

Read through the signs below to understand whether gaming may be becoming a problem. If any of these apply to you, it's time to take them seriously.

Overspending Your Budget

Wagering more than you planned, or placing bigger bets to chase losses.

Losing track of time

Losing track of how long you've been playing, or spending far more time gaming than you intended.

Relationship Strain

Gaming causing strain in relationships with family, friends, or at work.

Emotional distress

Feeling uncomfortable, angry, or low after a loss — and being driven to play again just to shake that feeling.

Betting with borrowed money

Using money meant for everyday expenses, or borrowed funds, to continue gaming.

Tendency to hide and conceal

Hiding your gaming activity from family or close ones, or being dishonest about it.

Tips for setting time and budget limits

The most effective way to game responsibly is to set limits before you start. 1914 encourages all users to follow these guidelines:

Financial budget planning

  • At the start of each week or month, set aside a fixed amount (৳ BDT) specifically for gaming.
  • Once that amount is gone, commit to stopping for the rest of that session.
  • Don't chase losses by placing more bets to win back what you've lost.
  • Never count essential living expenses — food, rent, education — as part of your gaming budget.

Time management

  • Decide in advance how long you'll play each day or per session.
  • Set a timer on your phone or watch and stick to it.
  • Keep gaming separate from sleep time, family time, and work hours.
  • Take at least one full day off from gaming each week.

Self-Exclusion & Control Tools

The 1914 platform offers users a range of self-control options. Use them to keep your gaming experience safe and in your own hands.

Setting deposit limits

Set a cap on your daily, weekly, or monthly deposits. Once the limit is reached, no further deposits will be possible. You can configure this easily from your account settings.

Temporary break

If you feel like you need a rest, you can temporarily deactivate your account for anywhere between 24 hours and 30 days. You won't be able to log in until the break period has ended.

Self-exclusion

If you decide to step away from gaming for an extended period, let our support team know. Support email: [email protected].

Protecting minors and maintaining life balance

Preventing underage access

The 1914 platform is strictly prohibited for anyone under 18. Age is verified at registration, and identity documents may be requested during account reviews.

If you have children or teenagers at home, keep your devices password-protected and ensure your account details remain out of their reach.

Keeping Life in Balance

A healthy gaming experience depends on keeping other areas of your life in balance too. Keep the following in mind:

  • Make regular time for family and friends — gaming is never a substitute for real relationships.
  • Keep up with physical exercise, adequate sleep, and a balanced diet.
  • Redirect your focus to hobbies, studies, or professional work.
  • If gaming ever starts feeling like a source of stress rather than enjoyment, treat that as a signal to step back.

Encouragement to seek professional support

If you feel gaming is getting out of control, don't hesitate to seek professional help. Speak with a mental health specialist or counselor, and open up to those close to you — that's not weakness, it takes courage.

1914 Support: [email protected]

Frequently asked questions about responsible gaming

Log in to your 1914 account and go to the Profile Settings section. Under the "Deposit Limits" option, you can set daily, weekly, or monthly limits. If you run into any issues, contact us at [email protected].

During a break, you won't be able to log in, but your account balance will remain safe. Once the break period ends, your account will be reactivated automatically. The break cannot be ended early.

Yes. To self-exclude or permanently close your account, send an email to [email protected]. Our team will process your request as quickly as possible and arrange for any eligible balance to be returned.

If you think a family member may be struggling with a gaming addiction, talk to them with empathy. If needed, reach out to the 1914 support team — we can point you toward the right resources and guidance.

Have a question? We're here to help.

Responsible gaming is a top priority at 1914. Visit our FAQ page to learn more, or reach out to us directly.

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